Privacy Policy

Effective Date: October 2025

Farasha Aromas (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or subscribe to our communications.

1. Information We Collect

When you interact with our website, we may collect the following information:

A. Personal Information
We collect personal details you provide directly, including:

• Name

• Billing and shipping address

• Email address

• Phone number (optional)

• Payment information (securely processed through trusted third-party providers)

• Any messages or feedback you send to us

B. Automatically Collected Information
When you browse our website, we may automatically collect:

• IP address and general location

• Browser type, device, and operating system

• Pages viewed, time spent, and actions taken on the site

This helps us improve our website performance and customer experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate about your purchases, deliveries, or inquiries

• Send updates, exclusive offers, and newsletters (if you subscribe)

• Improve our website, products, and customer service

• Comply with legal, tax, or accounting obligations

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in our messages or contacting us directly.

3. Email Subscriptions and Newsletters

When you join our mailing list, we collect your email address to send updates about:

• New product launches

• Promotions and special offers

• Wellness tips and aromatherapy content

Your email address will only be used for Farasha Aromas communications and will never be sold or shared with third parties for their marketing purposes.

4. Sharing Your Information

We only share your information with trusted service providers necessary to operate our business, including:

• Payment processors (to securely handle transactions)

• Shipping carriers (to deliver your orders)

• Email marketing services (for newsletter delivery)

• Website hosting and analytics providers

All third-party partners are required to use your information responsibly and only for the purpose of providing their service to us.

5. Cookies and Analytics

Our website uses cookies and similar technologies to:

• Remember items in your cart and preferences

• Improve site speed and functionality

• Analyze traffic and trends

You can manage or disable cookies through your browser settings. However, some site features may not function properly without them.

We may use tools like Google Analytics to understand visitor behavior. These services collect anonymized data and do not identify you personally.

6. Data Retention

We retain personal data only as long as necessary for order fulfillment, recordkeeping, and legal compliance.
Email subscribers’ information is retained until you unsubscribe or request deletion.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Withdraw consent to receive marketing emails

• Request a copy of your stored information

To make a request, contact us at info@farasharomas.net

8. Data Security

We use SSL encryption and secure payment gateways to protect your information during transmission and storage. While we take strong precautions, no online platform can guarantee complete security.

9. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 13 years old. If you believe we’ve inadvertently collected such data, please contact us immediately.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected here with a new “Effective Date.” Please check back occasionally to stay informed.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please reach out to:

Farasha Aromas
📧 Email: info@farasharomas.net
🌐 Website: www.farasharomas.net

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